Nimit Vohra

Led client engagement and program execution for key corporate accounts, driving significant revenue and ensuring high client satisfaction.

• Directed end-to-end execution of corporate programs for over 80 C-level and executive clients, directly contributing to over 60% of total company revenue.
• Managed a team of 4 Program Managers and supervised client engagement associates, ensuring seamless program delivery and fostering team growth.
• Designed and implemented Standard Operating Procedures (SOPs) and comprehensive training modules for a new Assessments product category, projecting a 40% revenue contribution.
• Recruited and trained 2 new associates, significantly enhancing overall team capabilities and performance.
• Collaborated strategically with product and technology teams to implement critical enhancements and new features, ensuring a robust and efficient delivery pipeline.
• Successfully delivered complex programs for marquee clients, including Novartis, Tata Group, Mondelez, Asian Paints, HUL, Amazon, and Volkswagen.
• Standardized and optimized reporting dashboards to monitor Key Performance Indicators (KPIs), client satisfaction metrics, and project milestones, enhancing data-driven decision-making.
• Developed and presented comprehensive business review reports to senior leadership, providing strategic insights on progress, challenges, and growth opportunities.
• Analyzed resource utilization data to identify and resolve workflow bottlenecks, optimizing task assignments to reduce average project turnaround time by 25% (from 4 to 3 weeks) and improving overall service delivery efficiency.
• Established and implemented robust client feedback mechanisms, capturing actionable insights to continuously enhance service quality and client satisfaction.
• Conducted comprehensive market sizing using bottom-up Excel models to accurately identify target audience reach for corporate engagements.
• Managed client expectations and ensured 100% adherence to Service Level Agreements (SLAs), consistently meeting all client requirements.
• Directed external vendor onboarding and management for on-ground and online event activations, ensuring seamless execution.
• Orchestrated complex stakeholder management across internal (operations, product, technology, design, content, marketing) and external teams to achieve optimal project outcomes.
• Provided 360-degree support to clients, leveraging subject matter expertise for ad-hoc delivery requests and campaign success.
• Enabled over 80 clients by deploying diagnostic tools for user acquisition, reach, impressions, and scalability, streamlining processes, enhancing efficiency, and reducing turnaround times.
• Delegated and oversaw level-2 project plans for each program, contributing to a ~250% year-over-year increase in hiring and employer branding.
• Drove over 1 million registrations and 25 million impressions from campuses nationwide, significantly expanding brand reach.
• Achieved and maintained a 100% client satisfaction and retention rate through exceptional service delivery.

Led the development and execution of key B2C projects, focusing on product, marketing, and growth initiatives.

• Owned and successfully delivered three exclusive B2C projects: Unstop Mentorships, Unstop Pro, and Unstop Campus Hiring Meet (UCHM) 2023.
• Achieved annual Key Result Areas (KRAs) across Product Development, Product Marketing & Growth, User Acquisition, User Retention & Operations.
• Led a team of Product Managers to build a full-stack, on-demand 1:1 Mentor Marketplace from scratch.
• Conducted consumer surveys with over 1,000 participants and beta-tested with 100+ mentors to finalize the product model.
• Designed comprehensive mockups and wireframes for the entire user journey and relevant pages.
• Launched 4 subcategories under 1:1 Mentorship (Business, Engineering, Design, General) and constructed sales funnels and landing pages.
• Conducted bi-weekly industry benchmarking analysis to evaluate performance against competitors, identifying growth opportunities and market trends.
• Managed end-to-end Profit and Loss (P&L) for projects, optimizing financial performance.
• Orchestrated key monthly, quarterly, and yearly KPI tracking mechanisms for user growth, retention, and conversions of supply and demand.
• Hired and trained 1 Program Manager, significantly enhancing team capabilities.
• Maintained a robust delivery and project pipeline, procured and integrated over 100 online course modules, and onboarded vendors to boost offerings for Unstop Pro.
• Collaborated with cross-functional teams (product, technology, marketing, partnerships) to devise and execute strategies for enhancing accessibility, revenue, and growth on the platform.
• Achieved 80% Month-over-Month (MoM) scale growth rate, 60% MoM revenue growth rate, 1 Million+ user sessions & 600K users for Unstop Mentorships within 7 months.
• Attained 32,700+ nominations, 72,750+ votes, and 9,810 survey responses for Unstop Campus Hiring Meet (UCHM).
• Onboarded and integrated a third-party video-servicing platform (dyte.io) at $0 cost, significantly decreasing overall running cost.
• Analyzed multiple data sets and revamped the platform strategy, overseeing a 125% Quarter-over-Quarter (QoQ) increase in product adoption, usage, and overall consumer engagement.
• Single-handedly onboarded over 1800 mentors (domestic and international) offering expertise in 70+ domains.
• Maintained constant engagement with mentors, resulting in less than ~2% churn rate during tenure.
• Devised the Go-to-Market (GTM) Strategy for the platform, including one-to-many online mentor masterclasses, email campaigns, WhatsApp, push notifications, affiliates, and social media, generating over 2 million impressions.
• Designed user journey wireframes and implemented ML-powered search and mentor-match features, boosting conversions by 140%.
• Launched on-demand query services and a resource marketplace, resulting in 200% and 250% increases in overall conversions.

Managed corporate programs and client relationships, contributing significantly to company revenue and growth.

• Owned end-to-end execution and delivery of corporate programs for over 50 C-Level & executive clients, generating more than 50% of total company revenue.
• Supported major clients including Aditya Birla Group, Reliance, KPMG, Amazon, L'Oréal, Tata Consumer, Wipro, Airtel, and Agoda with online and on-ground execution.
• Ensured 100% adherence to client expectations and Service Level Agreements (SLAs).
• Enabled over 50 clients by deploying diagnostic tools for user acquisition, reach, impressions, and scalability, resulting in streamlined processes, greater efficiency, and faster turnaround times.
• Managed internal and external cross-functional teams (operations, product, technology, design, content, marketing) to achieve optimal project outcomes.
• Provided 360-degree support to clients, leveraging subject matter expertise for ad-hoc delivery requests and campaign success.
• Drove over 800K registrations and 20 million impressions from select campuses across India.
• Formulated level-2 project plans for each corporate program, contributing to a ~150% year-over-year increase in employer branding.
• Achieved and maintained a 100% client satisfaction and retention rate.
• Awarded "Rookie of the Year" within six months for outstanding performance, recognizing exceptional early contributions.

Contributed to community development through educational and fundraising initiatives.

• Taught a group of underprivileged children in slum areas of Delhi for 60 hours over 8 months as part of the 'Knowledge for All Campaign'.
• Contributed to a fundraising campaign by collecting revenue for the development of the NGO.

Led the Effulgence Photography Society at Sri Venkateswara College, managing operations and skill development initiatives.

Participated in a comprehensive program focused on industrial project methodologies and consulting practices.

Awarded for outstanding performance within six months of joining.